Postmortem -
Read details
Apr 24, 13:24 CEST
Resolved -
This incident has been resolved.
Apr 22, 16:00 CEST
Update -
All servers are back up and the system is performing as expected. We keep monitoring the situation.
Apr 22, 13:59 CEST
Update -
We are continuing to monitor for any further issues.
Apr 22, 13:50 CEST
Update -
Our API is operational but we are holding off bringing our portal online again until we see the api performing stable for a while. We expect to restore the portal as soon as possible.
Apr 22, 13:44 CEST
Monitoring -
The service is operational again, however might still be slow in places. We are monitoring the situation.
Apr 22, 13:32 CEST
Identified -
We identified the cause of the problems, being issues connecting to our database cluster.
Connection to our database was restored, and we are bringin our services back online as soon as possible.
We are in close contact with our hosting provider to restore full functionality.
Apr 22, 13:04 CEST
Investigating -
We are currently experiencing issues with creating transactions.
We are investigating the issue.
Apr 22, 12:09 CEST