All Systems Operational

About This Site

This is the statuspage of Signhost, the Entrust Workflow Signing Service. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.

API ? Operational
90 days ago
99.9 % uptime
Today
UI / View ? Operational
90 days ago
99.94 % uptime
Today
Portal ? Operational
90 days ago
99.78 % uptime
Today
⮑ External verifications ? Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) ? Operational
itsme Identification ? Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
eIDAS ? Operational
ZealiD Qualified Operational
Auth and login service ? Operational
90 days ago
99.93 % uptime
Today
Account and billing service ? Operational
ID Proof ? Operational
90 days ago
99.96 % uptime
Today
Webforms ? Operational
90 days ago
99.96 % uptime
Today
Evidos App Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
IDIN ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Feb 13, 2024 - 14:44 CET
Update - We will be undergoing scheduled maintenance during this time.
Apr 01, 2024 - 00:20 CEST
Scheduled - Dear customer/partner,

In the week of Monday April 1st 2024 we will block API GET calls that contain a Content-Type header. We still allow these type of API calls for now. However, this is not conforming the HTTP specs.
No need to worry though, you'll be contacted directly by us if your implementation still sends us the "bad" GET calls containing the Content-Type header.

Kind regards,
Entrust - Team Signhost

Apr 01, 2024 - 00:15 CEST
The ABN AMRO bank routing certificate, used to encrypt the information the bank sends back to iDIN merchants, will change. In this time window, you must update your iDIN bank certificate to the new public acquirer certificate.

It is not possible to perform a rollover, as ABN AMRO only supports one active certificate at the same time. It will be important to change your certificate to keep the iDIN service operational. The ABN AMRO test environment is already switched over, so you can test decrypting messages coming from iDIN with the new certificate via that environment.

This does not apply for your own merchant certificates you use to encrypt your own message going towards the bank, only for decrypting the messages coming from the bank!

This does not apply to Signhost customers, only to ID Connect iDIN customers that are registered with ABN AMRO.


This public certificate is shared below:

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

Posted on Mar 06, 2024 - 09:27 CET
Messages being processed
Backend processing times ?
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024
Completed - The scheduled maintenance has been completed.
Mar 28, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 22:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time. No downtime is expected.
Mar 20, 11:00 CET
Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024
Completed - The scheduled maintenance has been completed.
Mar 25, 20:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 CET
Scheduled - The ING bank routing certificate, used to encrypt the information the bank sends back to iDIN merchants, will change. In this time window, you must update your iDIN bank certificate to the new public acquirer certificate.

It is not possible to perform a rollover, as ING only supports one active certificate at the same time. It will be important to change your certificate to keep the iDIN service operational. The ING test environment is already switched over, so you can test decrypting messages coming from iDIN with the new certificate via that environment.

This does not apply for your own merchant certificates you use to encrypt your own message going towards the bank, only for decrypting the messages coming from the bank!

This does not apply to Signhost customers, only to ID Connect iDIN customers that are registered with ING.


This public certificate is shared below:

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

Feb 23, 14:04 CET
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024
Resolved - This incident has been resolved.
Mar 19, 08:47 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 17:27 CET
Investigating - We are currently experiencing an issue where some users experience a delay when opening a singing link. We are investigating the issue.

If you experience this, please try opening the link again in a private/incognito window in your browser.

Mar 18, 16:51 CET
Mar 18, 2024
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.