All Systems Operational
About This Site
This is the statuspage of Entrust - Signhost. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.
API
Operational
UI / View
Operational
Portal
Operational
⮑ External verifications
Operational
Phonenumber / SMS
Operational
iDIN
Operational
itsme sign (qualified signature)
Operational
itsme Identification
Operational
iDEAL
Operational
DigiD
Operational
eHerkenning
Operational
ZealiD Qualified
Operational
IDV Sign (Onfido)
Operational
Signhost QES
Operational
Auth and login service
Operational
ID Proof
Operational
Webforms
Operational
Signhost App
Operational
Account and billing service
Operational
External services
Operational
SMS Service
Operational
CDN-EU1
Operational
CDN-EU2
Operational
Mail service
Operational
Entrust Services
Operational
Entrust Remote Signing Service
Operational
Entrust SAS corporate sealing
Operational
Entrust IDaaS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned maintenance Feb 5, 2026 22:00-23:00 CET
Our backend will be undergoing scheduled maintenance during this time. No downtime is expected.
Posted on Jan 18, 2026 - 20:45 CET
Posted on Jan 18, 2026 - 20:45 CET
Portal data metadata cleanup Feb 11, 2026 21:00-22:00 CET
As part of our ongoing efforts to minimize the amount of data we store and process, we are enhancing our data anonymization methods.
After this maintenance, any metadata older than 3 months will be replaced with dots instead of being displayed. Please note that sensitive data, such as personally identifiable information from identification methods and document content, is already automatically deleted after 30 days (or immediately upon customer deletion).
This update only impacts metadata, including transaction references, signer emails, and signer names, which will now be anonymized after 90 days.
Transaction reporting and usage counting is not affected, it will still be possible to download reports to count Signhost usage, just no longer with all metadata visible after 90 days.
See our retention policy documentation here for further context: https://intercom.help/signhost/en/articles/72621-data-retention-and-deadlines
Posted on Jan 26, 2026 - 15:28 CET
After this maintenance, any metadata older than 3 months will be replaced with dots instead of being displayed. Please note that sensitive data, such as personally identifiable information from identification methods and document content, is already automatically deleted after 30 days (or immediately upon customer deletion).
This update only impacts metadata, including transaction references, signer emails, and signer names, which will now be anonymized after 90 days.
Transaction reporting and usage counting is not affected, it will still be possible to download reports to count Signhost usage, just no longer with all metadata visible after 90 days.
See our retention policy documentation here for further context: https://intercom.help/signhost/en/articles/72621-data-retention-and-deadlines
Posted on Jan 26, 2026 - 15:28 CET