All Systems Operational

About This Site

This is the statuspage of Entrust - Signhost. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.

API ? Operational
90 days ago
99.92 % uptime
Today
UI / View ? Operational
90 days ago
99.94 % uptime
Today
Portal ? Operational
90 days ago
99.9 % uptime
Today
⮑ External verifications ? Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) ? Operational
itsme Identification ? Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
eIDAS ? Operational
ZealiD Qualified Operational
Auth and login service ? Operational
90 days ago
99.97 % uptime
Today
ID Proof ? Operational
90 days ago
99.89 % uptime
Today
Webforms ? Operational
90 days ago
100.0 % uptime
Today
Signhost App Operational
Account and billing service ? Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Entrust Services Operational
Entrust Remote Signing Service ? Operational
Entrust SAS corporate sealing ? Operational
Entrust IDaaS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Migration to new document signing service Nov 12, 2025 21:00-23:00 CET

We will be conducting scheduled maintenance on Tuesday, November 12, from 21:00 to 23:00 CET.

During this time, the platform will be temporarily unavailable. This maintenance window is necessary to start the migration to a new service for handling the signing and sealing of documents, as well as the migration to a new document signing certificate.
These updates are part of our ongoing efforts to enhance platform reliability, performance, and security.

If you have any questions, please reach out to us at support@signhost.com.

Posted on Nov 05, 2025 - 15:23 CET
Messages being processed
Backend processing times ?
Nov 7, 2025

No incidents reported today.

Nov 6, 2025
Completed - The scheduled maintenance has been completed.
Nov 6, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 22:00 CET
Scheduled - Our backend will be undergoing scheduled maintenance during this time. No downtime is expected.
Oct 15, 13:00 CEST
Resolved - This incident has been resolved.
Nov 6, 10:53 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 10:32 CET
Investigating - We are currently experiencing an issue with our ID Proof web forms where not all text and options are displaying correctly
Our provider is investigating the cause.

Nov 6, 10:20 CET
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.