All Systems Operational

About This Site

This is the statuspage of Entrust - Signhost. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.

Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
99.56 % uptime
Today
UI / View ? Operational
90 days ago
99.65 % uptime
Today
Portal ? Operational
90 days ago
99.5 % uptime
Today
⮑ External verifications ? Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) ? Operational
itsme Identification ? Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
eIDAS ? Operational
ZealiD Qualified Operational
Auth and login service ? Operational
90 days ago
100.0 % uptime
Today
ID Proof ? Operational
90 days ago
100.0 % uptime
Today
Webforms ? Operational
90 days ago
100.0 % uptime
Today
Evidos App Operational
Account and billing service ? Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Entrust Services Operational
Entrust Remote Signing Service ? Operational
Entrust SAS corporate sealing ? Operational
Entrust IDaaS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned maintenance Nov 21, 2024 16:00-18:00 CET
Our backend will be undergoing scheduled maintenance during this time. No downtime is expected.
Posted on Nov 04, 2024 - 14:10 CET
System Metrics Month Week Day
Messages being processed
Backend processing times ?
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
Planned maintenance | Prep work
Completed - The scheduled maintenance has been completed.
Nov 20, 22:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 22:00 CET
Scheduled - This maintenance is done in preparation for the planned maintenance on November 21. No downtime is expected.
Nov 5, 11:04 CET
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
Issue creating transactions
Resolved - This incident has been resolved.
Nov 17, 11:10 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 09:22 CET
Investigating - We have put the platform in maintenance while we are investigating the issue. Our services are unavailable for the time being.
Nov 17, 09:07 CET
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Planned maintenance
Completed - The scheduled maintenance has been completed.
Nov 14, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 22:00 CET
Scheduled - Our backend will be undergoing scheduled maintenance during this time. No downtime is expected.
Nov 4, 14:08 CET
Nov 13, 2024

No incidents reported.

Nov 12, 2024
Issue creating transactions
Resolved - This incident has been resolved.
Nov 12, 12:48 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 11:37 CET
Update - We are continuing to work on a fix for this issue.
Nov 12, 11:34 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 12, 11:28 CET
Update - We are continuing to investigate this issue.
Nov 12, 11:05 CET
Update - We have put the platform in maintenance while we are investigating the issue. Our services are unavailable for the time being.
Nov 12, 11:04 CET
Investigating - Customers are experiencing issues while creating a transaction. We are investigating the issue.
Nov 12, 10:46 CET
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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