All Systems Operational

About This Site

This is the statuspage of Entrust - Signhost. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.97 % uptime
Today
UI / View Operational
90 days ago
99.98 % uptime
Today
Portal Operational
90 days ago
99.98 % uptime
Today
⮑ External verifications Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) Operational
itsme Identification Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
ZealiD Qualified Operational
IDV Sign (Onfido) Operational
Signhost QES Operational
Auth and login service Operational
90 days ago
99.97 % uptime
Today
ID Proof Operational
90 days ago
99.97 % uptime
Today
Webforms Operational
90 days ago
100.0 % uptime
Today
Signhost App Operational
Account and billing service Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service Operational
Entrust Services Operational
Entrust IDaaS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Messages being processed
Backend processing times ?

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Issues with itsme Identification (AES) verification method.
Resolved - This incident has been resolved.
Jul 23, 16:18 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 15:57 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 23, 15:41 CEST
Investigating - We are currently experiencing an issue affecting the itsme Identification (AES) verification method within Signhost. As a result, transactions that use this verification method cannot be completed at this time. We are investigating this issue.
Jul 23, 14:49 CEST

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Issue with iDIN and iDEAL verification methods
Resolved - This incident has been resolved.
Jul 17, 17:19 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 16:47 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 16:44 CEST
Investigating - We are currently experiencing an issue affecting iDIN and iDEAL services within Signhost. As a result, transactions that use these methods cannot be completed at this time.

Our team is actively investigating the issue and working to restore normal service as quickly as possible.

We will provide further updates as more information becomes available.
Jul 17, 16:25 CEST

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage