All Systems Operational

About This Site

This is the statuspage of Entrust - Signhost. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.

API ? Operational
90 days ago
99.97 % uptime
Today
UI / View ? Operational
90 days ago
99.98 % uptime
Today
Portal ? Operational
90 days ago
99.99 % uptime
Today
⮑ External verifications ? Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) ? Operational
itsme Identification ? Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
eIDAS ? Operational
ZealiD Qualified Operational
Auth and login service ? Operational
90 days ago
99.99 % uptime
Today
ID Proof ? Operational
90 days ago
100.0 % uptime
Today
Webforms ? Operational
90 days ago
100.0 % uptime
Today
Signhost App Operational
Account and billing service ? Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Entrust Services Operational
Entrust Remote Signing Service ? Operational
Entrust SAS corporate sealing ? Operational
Entrust IDaaS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Dear Customer/Partner,

We would like to inform you about an upcoming change to the Signhost platform, scheduled for the week of March 10, 2025. This update will impact the handling of the "file digest header."
After the update, systems that send requests with a digest key not conforming to the format defined in RFC 3230 (https://www.ietf.org/rfc/rfc3230.txt) or using an unsupported algorithm as outlined in RFC 5843 (https://www.ietf.org/rfc/rfc5843.txt) will no longer be supported. Such requests will fail to process successfully.

We strongly recommend that you review and update your configurations to ensure compliance with the required specifications. For more details, please refer to the following documentation:
• Signhost API Documentation: PUT File Request and Digest Header (https://evidos.github.io/endpoints/##/paths//api/transaction/%7BtransactionId%7D/file/%7BfileId%7D/put)

Posted on Jan 20, 2025 - 15:17 CET
Planned maintenance Mar 15, 2025 10:00-12:00 CET
Our backend will be undergoing scheduled maintenance during this time. No downtime is expected.
Posted on Feb 18, 2025 - 09:38 CET
Messages being processed
Backend processing times ?
Past Incidents
Feb 21, 2025

No incidents reported today.

Feb 20, 2025

No incidents reported.

Feb 19, 2025

No incidents reported.

Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025
Resolved - This incident has been resolved.
Feb 14, 15:57 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 14, 15:48 CET
Investigating - We are experiencing issues with the CSC Qualified verification method for Qualified Electronic Signatures.
Signers get stuck in the process of signing and are not able to finish the signing process. We are investigating the issue.

Feb 14, 15:10 CET
Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.