All Systems Operational

About This Site

This is the statuspage of Entrust - Signhost. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.

API Operational
90 days ago
99.97 % uptime
Today
UI / View Operational
90 days ago
99.97 % uptime
Today
Portal Operational
90 days ago
99.98 % uptime
Today
⮑ External verifications Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) Operational
itsme Identification Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
ZealiD Qualified Operational
IDV Sign (Onfido) Operational
Signhost QES Operational
Auth and login service Operational
90 days ago
99.97 % uptime
Today
ID Proof Operational
90 days ago
99.89 % uptime
Today
Webforms Operational
90 days ago
100.0 % uptime
Today
Signhost App Operational
Account and billing service Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service Operational
Entrust Services Operational
Entrust Remote Signing Service Operational
Entrust SAS corporate sealing Operational
Entrust IDaaS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned maintenance Dec 17, 2025 21:00-22:00 CET

Our backend will be undergoing scheduled maintenance during this time. No downtime is expected.
Posted on Nov 25, 2025 - 10:55 CET
Messages being processed
Backend processing times ?
Dec 17, 2025

No incidents reported today.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Resolved - This incident has been resolved.
Dec 10, 10:50 CET
Monitoring - itsme has implemented a solution, and the service has been restored. The situation is being closely monitored to ensure stability.
Dec 10, 10:37 CET
Update - itsme is still investigating the issue, and systems are beginning to recover. Full service has not yet been restored.

We will share updates as soon as more information is available. Thank you for your patience.

Dec 10, 10:33 CET
Investigating - Itsme is currently experiencing a technical issue affecting 25% or more of their transactions since 9:40 AM CET. Their technical teams are actively investigating the problem and working to resolve it as quickly as possible.

We understand the inconvenience this may cause and will continue to monitor the situation closely. Updates will be provided as soon as more information becomes available.

Dec 10, 10:10 CET
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.