Update - Our partner itsme had their app reapproved by Google. They expect creation of new itsme accounts for Dutch users on Android to be working again on monday.
Jun 24, 15:08 CEST
Identified - This incident is only relevant if you use our signing method itsme.

Our partner itsme has an issue where the itsme app cannot be activated for users from the Netherlands on Android. Existing users, IOS users, and users in other countries such as Belgium encounter no issues.

Itsme is working hard to get their app reapproved, when we learn more from them we will update this page.

Jun 23, 15:14 CEST

About This Site

This is the statuspage of Evidos, evidence in online services. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Evidos is a market leader in the field of electronic signatures and electronic identification.

API ? Operational
90 days ago
99.94 % uptime
Today
UI / View ? Operational
90 days ago
99.94 % uptime
Today
Portal ? Operational
90 days ago
99.94 % uptime
Today
⮑ External verifications ? Degraded Performance
eHerkenning Operational
DigiD Operational
iDEAL Operational
iDIN Operational
Phonenumber / SMS Operational
itsme Identification ? Degraded Performance
eIDAS ? Operational
itsme sign (qualified signature) ? Degraded Performance
Auth ? Operational
90 days ago
99.94 % uptime
Today
ID Proof ? Operational
90 days ago
99.98 % uptime
Today
Webforms ? Operational
90 days ago
99.98 % uptime
Today
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Messages being processed
Backend processing times ?
Past Incidents
Jun 26, 2022

No incidents reported today.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

Unresolved incident: Activating itsme app not possible on Android for NL users..

Jun 23, 2022
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022
Resolved - This incident has been resolved.
Jun 17, 16:51 CEST
Investigating - We are currently investigating this issue with our partner.
Jun 17, 14:38 CEST
Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.