All Systems Operational

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Uptime over the past 90 days. View historical uptime.
API   Operational
90 days ago
99.87 % uptime
Today
UI / View   ? Operational
90 days ago
99.82 % uptime
Today
⮑ External verifications Operational
eHerkenning   Operational
DigiD   Operational
iDEAL   Operational
iDIN   Operational
Phonenumber / SMS   Operational
Portal   Operational
90 days ago
99.84 % uptime
Today
Auth   ? Operational
90 days ago
99.84 % uptime
Today
Queueing backend   ? Operational
External services Operational
SMS Service   Operational
CDN-EU1   Operational
CDN-EU2   Operational
Mail service   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Deprecating support for 3DES May 1, 00:00-00:01 CET
As of May 1 we will no longer support the use of 3DES cipher suites for communications to our API and our websites such as portal.signhost.com, auth.signhost.com and the signing process. All modern browsers support newer cipher suites so this should not cause any issues.

If you are using our API make sure your implementation is up to date with the latest security standards en cipher suites to avoid any connection loss per 1 May.
Posted on Feb 15, 11:41 CET
System Metrics Month Week Day
API Uptime
Fetching
UI / View Uptime
Fetching
Messages being processed
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019
(Too) strict procedure issue with our data hosting provider firewall.
Resolved - This incident has been resolved.
Feb 8, 15:14 CET
Identified - The offending policy rule has been identified and should be updated shortly.
Feb 8, 13:39 CET
Investigating - At the moment we are monitoring an increased amount of blockades, which prevents part our customers from using the portal, and part of the signers to complete the sign request.

We are investigating the issue.
Feb 8, 11:25 CET
Feb 7, 2019

No incidents reported.

Feb 6, 2019
Unreliable email message delivery
Resolved - This incident has been resolved.
Feb 6, 13:48 CET
Monitoring - The issues with the external mail service should be resolved. Lost mail won't be redelivered. If you still have issues with new emails not being delivered please contact support.
Feb 6, 07:26 CET
Update - We have received an update from the mail service provider. About 20% of the outgoing emails are affected and they are still working on a problem.
Feb 5, 17:26 CET
Identified - We are aware there is an issue with the delivery of some emails. We have identified the issue with one of the external mail services which unfortunately also affects us. They are working on the problem.
Feb 5, 15:44 CET
Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.

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