All Systems Operational

About This Site

This is the statuspage of Evidos, evidence in online services. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Evidos is a market leader in the field of electronic signatures and electronic identification.

API Operational
90 days ago
99.96 % uptime
Today
UI / View ? Operational
90 days ago
99.98 % uptime
Today
Portal Operational
90 days ago
99.97 % uptime
Today
⮑ External verifications Operational
eHerkenning Operational
DigiD Operational
iDEAL Operational
iDIN Operational
Phonenumber / SMS Operational
itsme Identification ? Operational
eIDAS ? Operational
itsme sign (qualified signature) ? Operational
Auth ? Operational
90 days ago
99.82 % uptime
Today
Queueing backend ? Operational
ID Proof ? Operational
90 days ago
97.71 % uptime
Today
Webforms ? Operational
90 days ago
99.9 % uptime
Today
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
itsme® has scheduled maintenance planned on their production environment.

They will be rolling out security patches & software updates in production for sustaining the security, availability, and performance of the infrastructure.

There is no extended downtime expected during these maintenances. However, you might experience a drop in connectivity during the failover and the restart of services.
Posted on Nov 23, 09:54 CET
itsme® has scheduled maintenance planned on their production environment.

They will be rolling out security patches & software updates in production for sustaining the security, availability, and performance of the infrastructure.

There is no extended downtime expected during these maintenances. However, you might experience a drop in connectivity during the failover and the restart of services.
Posted on Nov 23, 09:57 CET
Messages being processed
Backend processing times ?
Past Incidents
Dec 1, 2021

No incidents reported today.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021
Resolved - This incident has been resolved.
Nov 26, 16:12 CET
Update - We are continuing to investigate this issue.
Nov 26, 16:11 CET
Update - We are continuing to investigate this issue.
Nov 26, 15:41 CET
Investigating - The ID Proof QR code does not load in the NFC environment. We are investigating this issue. ID Proof with camera (OCR) is not affected.
Nov 26, 15:32 CET
Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Completed - The scheduled maintenance has been completed.
Nov 23, 00:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 23:32 CET
Scheduled - The maintenance will start at 11:30 PM on 22 Nov 2021 and is expected to be complete by 12:30 AM CET on 23 Nov 2021.

High level content of this maintenance

Technical platform: Bug fixes, infrastructure improvements.
Services: Functional and Technical improvements.
Service impact

There is no impact on services during the intervention.
Nov 16, 15:22 CET
Nov 22, 2021
Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021
Resolved - This incident has been resolved.
Nov 18, 18:10 CET
Investigating - Our partner MyCubes has an outage. They are currently investigating the incident and we'll keep you informed through this page.
Nov 18, 17:35 CET
Nov 17, 2021

No incidents reported.