All Systems Operational

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This is the statuspage of Evidos, evidence in online services. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Evidos is a market leader in the field of electronic signatures and electronic identification.

API Operational
90 days ago
99.89 % uptime
Today
UI / View ? Operational
90 days ago
99.94 % uptime
Today
Portal Operational
90 days ago
99.97 % uptime
Today
⮑ External verifications Operational
eHerkenning Operational
DigiD Operational
iDEAL Operational
iDIN Operational
Phonenumber / SMS Operational
itsme Operational
eIDAS ? Operational
Auth ? Operational
90 days ago
99.8 % uptime
Today
Queueing backend ? Operational
ID Proof ? Operational
90 days ago
100.0 % uptime
Today
Webforms ? Operational
90 days ago
100.0 % uptime
Today
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Dear customer / partner,

We are continuously improving our Signhost service with new verification methods, performance and keeping it up to date with the latest security standards. We always keep in mind that our API remains compatible as we document it on https://api.signhost.com.

However, in the API so far we have always accepted requests that differed from what we have documented, as well as some requests that did not meet the HTTP standard and/or JSON.
API requests that do not meet the standards are not supported by us.

Because we want to be able to keep rolling out new features and we don't want to jeopardize the safety of our product, invalid requests will not be accepted anymore.
What has changed:

If there is a correct API implementation that adheres to internet standards such as HTTP/1.1 (RFC2616), ISO8601 and our documented Model types and properties then nothing will change. Our API remains as it was for you. We do not introduce a new version, the current version v1 will continue to work as it is. There is no v2 version of the API.

For reference version 1.1 of the HTTP standard can be found at https://www.w3.org/Protocols/rfc2616/rfc2616.html and is still supported by us.
Use the Model types and properties as documented and don't rely too much on example requests / responses.

We see two different invalid request types occurring to our API:
- a Content-Type header in a GET request to us
- null values in JSON.

What is a Content-Type header?

The Content-Type entity header is used to indicate the media type of the resource.
In requests, (..such as POST or PUT..), the client tells the server what type of data is actually sent.
Therefore the Content-Type header is only needed to describe the contents of your POST- / PUT-request.

In order to make good use of our service, please ensure that your implementation does not include a Content-Type header for GET-requests.
If you use our .Net- or .PHP library then there's no Content-Type header present for GET-requests.

We've approached customers and partners who use faulty Content-Type headers directly.

In addition, we would also like to inform you that as of Dec 1, no faulty JSON null values are allowed for booleans and integers, because this is not in accordance with the specs.
Only the value of the datatype string will be allowed to be null.


Kind regards,
Evidos
Posted on Oct 29, 13:54 CET
Regular maintenance of DigiD is scheduled. Version 5.17 will be released to the production environment.
DigiD will not be available during this maintenance window.
More information about the new release: https://logius.nl/diensten/digid/update/release-5.17
Posted on Nov 19, 14:55 CET
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Past Incidents
Nov 24, 2020

No incidents reported today.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020
Resolved - This incident has been resolved.
Nov 17, 12:59 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 12:32 CET
Investigating - We are investigating the issue
Nov 17, 12:30 CET
Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020
Completed - The scheduled maintenance has been completed.
Nov 11, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:00 CET
Scheduled - Regular maintenance of DigiD's production environment is planned. DigiD is not available during this maintenance window.
Oct 28, 13:54 CET
Nov 10, 2020

No incidents reported.