All Systems Operational

About This Site

This is the statuspage of Entrust - Signhost. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.

Uptime over the past 90 days. View historical uptime.
API Operational
UI / View Operational
Portal Operational
⮑ External verifications Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) Operational
itsme Identification Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
ZealiD Qualified Operational
IDV Sign (Onfido) Operational
Signhost QES Operational
Auth and login service Operational
ID Proof Operational
Webforms Operational
Signhost App Operational
Account and billing service Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service Operational
Entrust Services Operational
Entrust IDaaS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned maintenance - DigiD Sep 14, 2026 00:00-07:00 CEST

Logius will perform scheduled maintenance on DigiD and replace the production certificate. As a result, DigiD will be unavailable on 14 September between 00:00 and 07:00.

During this period, users will not be able to authenticate using DigiD.

Services depending on DigiD are expected to be fully operational again once the restart activities have been completed.
Posted on Sep 10, 2026 - 14:40 CEST
System Metrics Month Week Day
Messages being processed
Backend processing times ?

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Email Delivery Delays
Postmortem - Read details
Sep 7, 10:56 CEST
Resolved - The issue affecting email notification delivery has been resolved. Email notifications are now being delivered as expected, with no further delays observed.
Sep 7, 08:18 CEST
Identified - We have identified that the delays affecting email notifications sent by Signhost are related to a broader Microsoft 365 Exchange Online incident.

At this time, the Signhost platform remains fully operational, and document processing, signing, and transaction handling are not affected. The impact is limited to email notifications being delivered later than usual. Recipients may experience delays in receiving notifications.

We are continuing to monitor the situation closely together with our email service provider. We will provide the next update on Monday morning.
Sep 4, 16:28 CEST
Update - We are investigating delays affecting email notifications sent by Signhost. The Signhost platform remains fully operational and document processing is not impacted. The issue is currently limited to email delivery, which may result in notifications reaching recipients later than usual. We are working with our email service provider to resolve the issue as quickly as possible
Sep 4, 14:49 CEST
Investigating - We are currently experiencing an issue that is causing delays in the delivery of emails sent from our platform. As a result, emails may take longer than expected to reach recipients.
Sep 4, 12:12 CEST

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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