All Systems Operational

About This Site

This is the statuspage of Entrust - Signhost. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.

API ? Operational
90 days ago
99.94 % uptime
Today
UI / View ? Operational
90 days ago
99.97 % uptime
Today
Portal ? Operational
90 days ago
99.93 % uptime
Today
⮑ External verifications ? Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) ? Operational
itsme Identification ? Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
eIDAS ? Operational
ZealiD Qualified Operational
Auth and login service ? Operational
90 days ago
100.0 % uptime
Today
ID Proof ? Operational
90 days ago
100.0 % uptime
Today
Webforms ? Operational
90 days ago
100.0 % uptime
Today
Evidos App Operational
Account and billing service ? Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Entrust Services Operational
Entrust Remote Signing Service ? Operational
Entrust SAS corporate sealing ? Operational
Entrust IDaaS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Phase out weak ciphers Oct 23, 2024 16:00-17:15 CEST
Dear customer/partner,

As of Wednesday October 23th 2024 we will disable two weak cipher suites we're currently offering on our Signhost platform. Please make sure that you are not using these in your implementation, as Signhost will stop working for you. You can test this by trying to reach Signhost.com from your web server/computer, as these ciphers are already deactivated on our public website.

The cipher suites that will be disabled are:
TLSv1.2 - ECDHE-RSA-AES128-SHA256 (TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256)
TLSv1.2 - ECDHE-RSA-AES256-SHA384 (TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384)

During this maintenance window the Signhost platform will remain fully active and functional.

Kind regards,
Entrust - Team Signhost

Posted on Jul 24, 2024 - 15:45 CEST
Messages being processed
Backend processing times ?
Past Incidents
Jul 24, 2024

No incidents reported today.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Completed - The scheduled maintenance has been completed.
Jul 18, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:00 CEST
Scheduled - We will be undergoing scheduled maintenance on our backend during this time. No downtime is expected.
Jun 24, 14:59 CEST
Jul 17, 2024

No incidents reported.

Jul 16, 2024
Resolved - This incident has been resolved.
Jul 16, 22:21 CEST
Monitoring - We see transactions being completed succesfully again the last few minutes. It looks like the banks restored functionality, we are monitoring the situation.
Jul 16, 20:32 CEST
Update - iDIN and iDeal management consoles from our partner banks are not reachable, this looks like a broader issue with the bank payment and identity schemes.
Jul 16, 20:11 CEST
Investigating - We're currently experiencing issues with successfully signing of iDEAL and/or iDIN transactions. This has our fullest attention and we'll update this page as soon we know more.
Jul 16, 19:29 CEST
Jul 15, 2024
Resolved - This incident has been resolved.
Jul 15, 14:01 CEST
Monitoring - The delivery issues are resolved and we see SMS messages being delivered again.
Jul 15, 13:12 CEST
Investigating - We are experiencing issues where currently SMS messages are not delivered when trying to complete an SMS verification.

We are investigating the issue.

Jul 15, 13:09 CEST
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Postmortem - Read details
Jul 12, 16:30 CEST
Resolved - This incident has been resolved.
Jul 11, 18:28 CEST
Monitoring - The postback delays are resolved and we see postbacks being delivered in real time again.
Jul 11, 12:59 CEST
Investigating - We are seeing timeouts in sending postbacks that lead to a delay in the delivery of postbacks.
We are investigating the issue.

Jul 11, 12:15 CEST
Jul 10, 2024

No incidents reported.