All Systems Operational

About This Site

This is the statuspage of Entrust - Signhost. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
UI / View Operational
90 days ago
99.99 % uptime
Today
Portal Operational
90 days ago
99.99 % uptime
Today
⮑ External verifications Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) Operational
itsme Identification Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
ZealiD Qualified Operational
IDV Sign (Onfido) Operational
Signhost QES Operational
Auth and login service Operational
90 days ago
99.97 % uptime
Today
ID Proof Operational
90 days ago
100.0 % uptime
Today
Webforms Operational
90 days ago
100.0 % uptime
Today
Signhost App Operational
Account and billing service Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service Operational
Entrust Services Operational
Entrust IDaaS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Messages being processed
Backend processing times ?
Apr 26, 2026

No incidents reported today.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Planned maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:00 CEST
Scheduled - Our backend is undergoing scheduled maintenance. No downtime or service disruption is expected.
Mar 27, 18:58 CET
Apr 22, 2026
Signhost QES - Outage
Resolved - This incident has been resolved.
Apr 22, 07:48 CEST
Identified - Our provider is experiencing problems. Signhost QES cannot be used. The issue has been identified, the resolution is being handled.
Apr 21, 17:35 CEST
Apr 21, 2026
Apr 20, 2026
Verification method itsme is currently experiencing issues
Resolved - This incident has been resolved.
Apr 20, 10:00 CEST
Monitoring - Itsme has identified the root cause of the issue. Their systems are currently recovering, and their technical teams are closely monitoring stability to ensure a full and safe resolution.

We will continue to monitor the situation and share further updates as soon as they become available.
Apr 20, 09:57 CEST
Investigating - Itsme is currently experiencing a technical issue affecting 25% or more of their transactions since 9:25 AM CET. Their technical teams are actively investigating the problem and working to resolve it as quickly as possible.

We understand the inconvenience this may cause and will continue to monitor the situation closely. Updates will be provided as soon as more information becomes available.
Apr 20, 09:52 CEST
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
ID Proof - ID validation fails to start in Signhost Android app
Resolved - A fix has been released to the Google app store and the deeplink problem is solved. Updating the Android app lets users finish identification.
Apr 13, 12:35 CEST
Identified - Some customers may experience issues starting ID validation in the Signhost app on Android devices.
Instead of launching the ID validation flow, users are prompted to log in.

Our team is working on a fix and we will provide further updates as progress is made.

Our signing services are not affected.
Apr 10, 15:29 CEST
Apr 12, 2026

No incidents reported.

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