All Systems Operational

About This Site

This is the statuspage of Entrust - Signhost. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.97 % uptime
Today
UI / View Operational
90 days ago
99.98 % uptime
Today
Portal Operational
90 days ago
99.98 % uptime
Today
⮑ External verifications Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) Operational
itsme Identification Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
ZealiD Qualified Operational
IDV Sign (Onfido) Operational
Signhost QES Operational
Auth and login service Operational
90 days ago
99.96 % uptime
Today
ID Proof Operational
90 days ago
100.0 % uptime
Today
Webforms Operational
90 days ago
100.0 % uptime
Today
Signhost App Operational
Account and billing service Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service Operational
Entrust Services Operational
Entrust IDaaS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Itsme - Maintenance Jun 15, 2026 22:00 - Jun 16, 2026 01:00 CEST

From 22:00 to 01:00 CET, itsme will perform maintenance on their services. During this period, there may be intermittent disruptions and limited availability of itsme services.
Posted on Jun 01, 2026 - 11:40 CEST

Planned maintenance Jun 18, 2026 22:00-23:00 CEST

Our backend will be undergoing scheduled maintenance during this time. No downtime is expected.
Posted on Jun 08, 2026 - 09:03 CEST

Planned Maintenance: Hosting Provider Migration Jun 26, 2026 02:00-03:00 CEST

Scheduled maintenance is planned for 26 June '26 as we complete the final phase of our hosting migration, including a database transfer. During this window, brief downtime may occur.

We’ll share updates as work progresses and confirm once maintenance is complete.
Posted on May 28, 2026 - 14:59 CEST
System Metrics Month Week Day
Messages being processed
Backend processing times ?
Jun 13, 2026

No incidents reported today.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Major outage
Resolved - This incident has been resolved.
Jun 3, 08:55 CEST
Update - Looks like the fix is holding. We'll keep monitoring the situation.
Jun 3, 07:49 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 07:33 CEST
Identified - The incident has been identified at our hosting provider, TransIP, causing a temporary outage in service. Recovery work is in progress. For live updates on the incident, please visit https://transnoc.nl.
Jun 3, 07:22 CEST
Investigating - Currently investigating an outage of the API and signing service. Transaction creation is not possible. Sorry for the inconvenience. This has our highest attention and we'll keep you updated.
Jun 3, 06:55 CEST
Jun 2, 2026
Planned maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 23:00 CEST
Scheduled - Scheduled maintenance is planned to update our TLS configuration and remove support for one legacy cipher suite, ECDHE-RSA-CHACHA20-POLY1305.
Jun 2, 13:46 CEST
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage