All Systems Operational

About This Site

This is the statuspage of Evidos, evidence in online services. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Evidos is a market leader in the field of electronic signatures and electronic identification.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.9 % uptime
Today
UI / View ? Operational
90 days ago
99.96 % uptime
Today
Portal Operational
90 days ago
99.98 % uptime
Today
⮑ External verifications Operational
eHerkenning Operational
DigiD Operational
iDEAL Operational
iDIN Operational
Phonenumber / SMS Operational
itsme Operational
eIDAS ? Operational
Auth ? Operational
90 days ago
99.91 % uptime
Today
Queueing backend ? Operational
ID Proof ? Operational
90 days ago
100.0 % uptime
Today
Webforms ? Operational
90 days ago
100.0 % uptime
Today
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Messages being processed
Backend processing times ?
Past Incidents
Oct 23, 2020

No incidents reported today.

Oct 22, 2020

No incidents reported.

Oct 21, 2020
Itsme® Services unavailable
Resolved - This incident has been resolved
Oct 21, 14:27 CEST
Investigating - Itsme®is currently not available due to a technical problem. The Itsme team is doing their utmost best to solve this asap. We will keep you posted and apologize for the inconvenience.
Oct 21, 13:48 CEST
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
eIDAS verification component down
Resolved - This incident has been resolved.
Oct 16, 10:08 CEST
Investigating - The international eIDAS framework is down and signing is not possible.
We are working with our eidas partners to find and solve this issue.

This only concerns customers using the eIDAS verification method to sign documents. Other functionality is not affected.
Oct 15, 17:34 CEST
Oct 15, 2020
Oct 14, 2020
Delays on transaction processing
Resolved - Our webhosting party is fully back online. We see transactions being processed as usual the last 20 minutes.
Oct 14, 10:31 CEST
Monitoring - Our webhosting partner have restarted their services, our solution is back online. We are monitoring this fix to assure that things stay operational, our customers can create transactions again.
Oct 14, 10:02 CEST
Update - Our webhosting party is experiencing downtime, which is causing the delays. We are in close contact with them about this issue.
Oct 14, 09:51 CEST
Investigating - We are investigating delays with the creation of transactions for signhost.
Oct 14, 09:34 CEST
Oct 13, 2020

No incidents reported.

Oct 12, 2020
ID Proof release
Postmortem - Read details
Oct 13, 10:08 CEST
Completed - The scheduled maintenance has been completed.
Oct 12, 11:00 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 12, 10:55 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 10:00 CEST
Scheduled - We are working on the newest version of our ID Proof platform. We expect this release to go seamless, but advise our customers experiencing issues to contact our customer service.
Oct 12, 09:42 CEST
DigiD maintenance October 12
Completed - The scheduled maintenance has been completed.
Oct 12, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:00 CEST
Scheduled - Regular maintenance of the DigiD production environment is planned on Monday October 12 from 00:00 to 06:00. DigiD will not be available during this maintenance window.

Users are informed via the DigiD and Twitter website.
Sep 30, 08:36 CEST
Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

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