All Systems Operational

About This Site

This is the statuspage of Evidos, evidence in online services. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Evidos is a market leader in the field of electronic signatures and electronic identification.

API Operational
90 days ago
99.96 % uptime
Today
UI / View ? Operational
90 days ago
99.98 % uptime
Today
Portal Operational
90 days ago
99.36 % uptime
Today
⮑ External verifications Operational
eHerkenning Operational
DigiD Operational
iDEAL Operational
iDIN Operational
Phonenumber / SMS Operational
itsme Identification ? Operational
eIDAS ? Operational
itsme sign (qualified signature) ? Operational
Auth ? Operational
90 days ago
99.81 % uptime
Today
Queueing backend ? Operational
ID Proof ? Operational
90 days ago
97.74 % uptime
Today
Webforms ? Operational
90 days ago
99.92 % uptime
Today
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Messages being processed
Backend processing times ?
Past Incidents
Oct 27, 2021

No incidents reported today.

Oct 26, 2021
Completed - The scheduled maintenance has been completed.
Oct 26, 12:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 22:00 CEST
Scheduled - itsme® has upcoming scheduled maintenance on their infrastructure for improving scalability and fixing bugs.

There is no extended downtime expected during these maintenances. However, you might experience a drop in connectivity during the switchover and the restart of services.
Oct 20, 08:05 CEST
Completed - The scheduled maintenance has been completed.
Oct 26, 08:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 08:00 CEST
Scheduled - We will update our api to a new supported code framework. We do not expect downtime during this update.
Oct 13, 10:03 CEST
Oct 25, 2021
Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021
Resolved - Mitek has released an update for IOS 15 which we included in our ID Proof solution, this incident has been resolved and IOS 15 can be used to reliably identify.
Oct 19, 10:58 CEST
Identified - ID Proof
Our partner Mitek has identified an issue with IOS 15, where taking a selfie does not work as expected.
They are working on a fix.

In the meantime, we advise customers with IOS 15 to use a laptop or other mobile device to perform the selfie check. Android or older versions of IOS are not impacted.

Other components are not effected.
Sep 24, 10:32 CEST
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021
Resolved - This incident has been resolved.
Oct 13, 11:10 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 11:05 CEST
Update - Our partner is continuing to investigate the incident.
Oct 13, 10:42 CEST
Investigating - Our partner MyCubes has a network related issue. They are currently investigating the incident and we'll keep you informed through this page.
Oct 13, 09:44 CEST
Completed - The scheduled maintenance has been completed.
Oct 13, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 22:00 CEST
Scheduled - Dear customer / partner,

itsme® has scheduled maintenance on their infrastructure for fixing bugs and support more dynamic scalability.

There is no extended downtime expected during these maintenances. However, you might experience a drop in connectivity during the failover and the restart of services.

Kind regards,
Evidos
Oct 6, 13:30 CEST