All Systems Operational

About This Site

This is the statuspage of Evidos, evidence in online services. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Evidos is a market leader in the field of electronic signatures and electronic identification.

API ? Operational
90 days ago
99.91 % uptime
Today
UI / View ? Operational
90 days ago
99.98 % uptime
Today
Portal ? Operational
90 days ago
99.93 % uptime
Today
⮑ External verifications ? Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) ? Operational
itsme Identification ? Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
eIDAS ? Operational
Auth ? Operational
90 days ago
99.98 % uptime
Today
ID Proof ? Operational
90 days ago
99.96 % uptime
Today
Webforms ? Operational
90 days ago
99.96 % uptime
Today
Evidos App Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Messages being processed
Backend processing times ?
Past Incidents
Sep 26, 2022

No incidents reported today.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Resolved - This incident has been resolved.
Sep 23, 14:14 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 14:09 CEST
Identified - The issue has been identified and we are working to restore user creation functionality. Our other services are not impacted, we expect new users to be creatable soon.
Sep 23, 10:36 CEST
Investigating - We are currently investigating this issue.
Sep 23, 10:35 CEST
Resolved - This incident has been resolved.
Sep 23, 14:12 CEST
Identified - We are experiencing sudden peaks in processing times and traffic. This results in loading times and in cases errors where our system is not reachable to prevent further piling up of transactions in process.

However we do see that practically all transactions come through and that most of the transactions will be created and signed.

We are working hard on a solution and keep you updated on this matter.

Sep 23, 12:53 CEST
Investigating - We see that some users may experience error 500 while creating transactions.
We are currently investigating this matter and will keep you updated.

Sep 23, 11:09 CEST
Resolved - This incident has been resolved.
Sep 23, 09:24 CEST
Monitoring - We see that users are being successfully created again.
Sep 22, 17:36 CEST
Identified - The issue has been identified and we are working to restore user creation functionality. Our other services are not impacted, we expect new users to be creatable soon.
Sep 22, 14:54 CEST
Sep 22, 2022
Resolved - This incident has been resolved.
Sep 22, 16:08 CEST
Monitoring - We see that transactions can be created again without error.
Sep 22, 15:49 CEST
Identified - We see the same issue as we have seen in the past few days. We are in contact with our hosting provider. See more information in this message >>https://status.signhost.com/incidents/psgzk12wndf5
Sep 22, 15:33 CEST
Investigating - Users are experiencing an error 500 code whilst sending out a transaction. We are currently investigating this matter and will keep you updated.
Sep 22, 15:27 CEST
Sep 21, 2022
Postmortem - Read details
Sep 21, 16:40 CEST
Resolved - This incident has been resolved.
Sep 21, 16:17 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 15:51 CEST
Investigating - Users are experiencing an error 500 code whilst sending out a transaction. We are currently investigating this matter and will keep you updated.
Sep 21, 15:36 CEST
Sep 20, 2022
Resolved - This incident has been resolved.
Sep 20, 15:28 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 15:17 CEST
Investigating - Users are experiencing an error 500 code whilst sending out a transaction. We are currently investigating this matter and will keep you updated.
Sep 20, 15:08 CEST
Resolved - This incident has been resolved.
Sep 20, 14:30 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 14:17 CEST
Investigating - We are currently investigating this issue.
Sep 20, 13:54 CEST
Sep 19, 2022
Resolved - This incident has been resolved.
Sep 19, 16:06 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 15:34 CEST
Investigating - Users are experiencing an error 500 code whilst sending out a transaction. We are currently investigating this matter and will keep you updated.
Sep 19, 15:18 CEST
Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022
Resolved - This incident has been resolved.
Sep 16, 17:11 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 16:54 CEST
Investigating - Users are experiencing an error 500 code whilst sending out a transaction. We are currently investigating this matter and will keep you updated.
Sep 16, 16:34 CEST
Completed - The scheduled maintenance has been completed.
Sep 16, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:00 CEST
Scheduled - Our backend will be undergoing scheduled maintenance during this time. No downtime is expected.
Sep 6, 10:02 CEST
Sep 15, 2022
Sep 14, 2022
Resolved - This incident has been resolved.
Sep 14, 16:19 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 16:05 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 14, 16:03 CEST
Investigating - Users are experiencing an error 500 code whilst sending out a transaction. We are currently investigating this matter and will keep you updated.
Sep 14, 15:58 CEST
Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.