All Systems Operational

About This Site

This is the statuspage of Evidos, evidence in online services. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Evidos is a market leader in the field of electronic signatures and electronic identification.

Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
99.96 % uptime
Today
UI / View ? Operational
90 days ago
99.99 % uptime
Today
Portal ? Operational
90 days ago
99.98 % uptime
Today
⮑ External verifications ? Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) ? Operational
itsme Identification ? Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
eIDAS ? Operational
ZealiD Qualified Operational
Auth and login service ? Operational
90 days ago
99.99 % uptime
Today
Account and billing service ? Operational
ID Proof ? Operational
90 days ago
100.0 % uptime
Today
Webforms ? Operational
90 days ago
100.0 % uptime
Today
Evidos App Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Messages being processed
Backend processing times ?
Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023
Issue with verification methods itsme
Resolved - This incident has been resolved.
Dec 8, 14:52 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 8, 13:13 CET
Identified - Itsme identify is working again. We are still investigating itsme sign.
Dec 8, 13:03 CET
Investigating - We are experiencing an issue with the verification methods itsme Identification and itsme Qualified Electronic Signature. We are investigating the issue.
Dec 8, 11:22 CET
Dec 7, 2023
Planned maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 22:02 CET
Scheduled - We will be undergoing scheduled maintenance during this time. No downtime is expected.
Dec 4, 09:10 CET
Dec 6, 2023

No incidents reported.

Dec 5, 2023
DigiD, eHerkenning incident
Resolved - This incident has been resolved.
Dec 5, 10:32 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 09:34 CET
Investigating - Our hosting provider for the external verifications; DigiD and eHerkenning had an outage which caused a temporarily unavailability of these services. Sorry for the inconvenience. We keep monitoring the situation.
Dec 5, 09:34 CET
Issues creating transactions
Resolved - This incident has been resolved.
Dec 5, 09:34 CET
Monitoring - We are monitoring the fix, looks like it is holding.
Dec 4, 15:11 CET
Update - We are continuing to investigate this issue. We have implemented a fix so transaction creation works again.
Dec 4, 14:19 CET
Investigating - We are currently experiencing issues with creating transactions due to a possible high load on our platform. We are investigating the issue.
Dec 4, 14:05 CET
Dec 4, 2023
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Planned maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 22:00 CET
Scheduled - Our backend will be undergoing planned maintenance during this time. No downtime is expected.
Nov 20, 13:46 CET
Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

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