All Systems Operational

About This Site

This is the statuspage of Entrust - Signhost. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.

Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
99.93 % uptime
Today
UI / View ? Operational
90 days ago
99.96 % uptime
Today
Portal ? Operational
90 days ago
99.9 % uptime
Today
⮑ External verifications ? Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) ? Operational
itsme Identification ? Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
eIDAS ? Operational
ZealiD Qualified Operational
Auth and login service ? Operational
90 days ago
99.98 % uptime
Today
ID Proof ? Operational
90 days ago
98.7 % uptime
Today
Webforms ? Operational
90 days ago
100.0 % uptime
Today
Signhost App Operational
Account and billing service ? Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Entrust Services Operational
Entrust Remote Signing Service ? Operational
Entrust SAS corporate sealing ? Operational
Entrust IDaaS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned maintenance Apr 5, 2025 09:00-12:00 CEST

Our backend will be undergoing scheduled maintenance during this time. No downtime is expected.
Posted on Mar 17, 2025 - 09:36 CET
System Metrics Month Week Day
Messages being processed
Backend processing times ?
Mar 25, 2025

No incidents reported today.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025
Planned maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 10:00 CET
Scheduled - Our backend will be undergoing scheduled maintenance during this time. No downtime is expected.
Feb 18, 09:38 CET
Mar 14, 2025

No incidents reported.

Mar 13, 2025
Issues creating and viewing transactions
Postmortem - Read details
Mar 14, 15:14 CET
Resolved - This incident has been resolved.
Mar 13, 14:58 CET
Monitoring - A fix is implemented and we're monitoring the results.
Mar 13, 13:42 CET
Investigating - We are currently investigating this issue.
Mar 13, 13:21 CET
Block incorrect formatting of digest header
Completed - The scheduled maintenance has been completed.
Mar 13, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 10:00 CET
Scheduled - Dear Customer/Partner,

We would like to inform you about an upcoming change to the Signhost platform, scheduled for the week of March 10, 2025. This update will impact the handling of the "file digest header."
After the update, systems that send requests with a digest key not conforming to the format defined in RFC 3230 (https://www.ietf.org/rfc/rfc3230.txt) or using an unsupported algorithm as outlined in RFC 5843 (https://www.ietf.org/rfc/rfc5843.txt) will no longer be supported. Such requests will fail to process successfully.

We strongly recommend that you review and update your configurations to ensure compliance with the required specifications. For more details, please refer to the following documentation:
• Signhost API Documentation: PUT File Request and Digest Header (https://evidos.github.io/endpoints/##/paths//api/transaction/%7BtransactionId%7D/file/%7BfileId%7D/put)
Jan 20, 15:17 CET
Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage