All Systems Operational

About This Site

This is the statuspage of Evidos, evidence in online services. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Evidos is a market leader in the field of electronic signatures and electronic identification.

API Operational
90 days ago
99.81 % uptime
Today
UI / View ? Operational
90 days ago
99.83 % uptime
Today
Portal Operational
90 days ago
99.89 % uptime
Today
⮑ External verifications Operational
eHerkenning Operational
DigiD Operational
iDEAL Operational
iDIN Operational
Phonenumber / SMS Operational
itsme Identification ? Operational
eIDAS ? Operational
itsme sign (qualified signature) ? Operational
Auth ? Operational
90 days ago
99.82 % uptime
Today
Queueing backend ? Operational
ID Proof ? Operational
90 days ago
99.9 % uptime
Today
Webforms ? Operational
90 days ago
99.9 % uptime
Today
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - ##Update
Adding postback security headers and static postback urls is now operational and can be accessed in the web portal.
See this page for explanation of this new feature:
https://intercom.help/evidos/en/articles/4739431-postback-header-security

We start using variable IPs in the following months, and will update you through this channel. When using postback security headers you can be sure to safely migrate away from whitelisting our IP, which is and was unsupported.
##Update
Mar 1, 00:00 CET
Scheduled - ##Update
Adding postback security headers and static postback urls is now operational and can be accessed in the web portal.
See this page for explanation of this new feature:
https://intercom.help/evidos/en/articles/4739431-postback-header-security

We start using variable IPs in the following months, and will update you through this channel. When using postback security headers you can be sure to safely migrate away from whitelisting our IP, which is and was unsupported.
##Update


For our API implementations our customers are using postbacks to proactively process the transaction status.

We never recommended nor supported to perform IP address whitelisting for security, but some customers might use this method.
From end of February we will move our postback services and introduce flexible IP's. So any customer that still has this IP whitelisting configured , this is NOT POSSIBLE anymore from the end of February. Customers can use the checksum method.

Because we want to improve our security all the time we will introduce a new possibility to validate if the postback messages are coming from our environment. We will make it possible to configure security authorization headers in Q1.

See the full message and explanation of the new feature here.
here https://intercom.help/evidos/nl/articles/4739431-postback-header-security
Dec 21, 18:43 CET
Messages being processed
Backend processing times ?
Past Incidents
Mar 4, 2021

No incidents reported today.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.