All Systems Operational

About This Site

This is the statuspage of Entrust - Signhost. You can monitor the availability and maintenance of our signing and identification platform. Please subscribe with the top right subscribe button on this site to get pro-active messages on (planned) maintenance or degraded performance. Signhost is a market leader in the field of electronic signatures and electronic identification.

API ? Operational
90 days ago
99.95 % uptime
Today
UI / View ? Operational
90 days ago
99.96 % uptime
Today
Portal ? Operational
90 days ago
99.91 % uptime
Today
⮑ External verifications ? Operational
Phonenumber / SMS Operational
iDIN Operational
itsme sign (qualified signature) ? Operational
itsme Identification ? Operational
iDEAL Operational
DigiD Operational
eHerkenning Operational
eIDAS ? Operational
ZealiD Qualified Operational
Auth and login service ? Operational
90 days ago
100.0 % uptime
Today
ID Proof ? Operational
90 days ago
99.9 % uptime
Today
Webforms ? Operational
90 days ago
100.0 % uptime
Today
Evidos App Operational
Account and billing service ? Operational
External services Operational
SMS Service Operational
CDN-EU1 Operational
CDN-EU2 Operational
Mail service ? Operational
Entrust Services Operational
Entrust Remote Signing Service ? Operational
Entrust SAS corporate sealing ? Operational
Entrust IDaaS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned maintenance Sep 19, 2024 22:00-23:00 CEST
Our backend will be undergoing scheduled maintenance during this time. No downtime is expected.
Posted on Aug 09, 2024 - 11:22 CEST
Phase out weak ciphers Oct 23, 2024 16:00-17:15 CEST
Dear customer/partner,

As of Wednesday October 23th 2024 we will disable two weak cipher suites we're currently offering on our Signhost platform. Please make sure that you are not using these in your implementation, as Signhost will stop working for you. You can test this by trying to reach Signhost.com from your web server/computer, as these ciphers are already deactivated on our public website.

The cipher suites that will be disabled are:
TLSv1.2 - ECDHE-RSA-AES128-SHA256 (TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256)
TLSv1.2 - ECDHE-RSA-AES256-SHA384 (TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384)

During this maintenance window the Signhost platform will remain fully active and functional.

Kind regards,
Entrust - Team Signhost

Posted on Jul 24, 2024 - 15:45 CEST
Messages being processed
Backend processing times ?
Past Incidents
Sep 17, 2024

No incidents reported today.

Sep 16, 2024
Resolved - This incident has been resolved.
Sep 16, 16:35 CEST
Monitoring - A fix has been implemented and we are monitoring the situation.
Sep 16, 11:52 CEST
Investigating - We are currently experiencing problems with creating Go-accounts and sending 'Lost password' e-mails. We are looking into this issue.
Sep 16, 10:24 CEST
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024
Resolved - This incident has been resolved.
Sep 11, 16:59 CEST
Update - We still see some issues with translations in the subjects to the sender. All signer emails are updated. We are working on a fix.
Sep 10, 16:40 CEST
Update - We are continuing to monitor for any further issues.
Sep 10, 12:07 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 12:07 CEST
Identified - After a change to our automatic e-mails to include the document name in the subject, some translations were removed. As a result, English text is shown in parts of the e-mails.

We have identified the issue and are working on a fix.

Sep 10, 10:14 CEST
Sep 10, 2024
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.