Incident creating new users and accounts

Incident Report for Signhost Verified Signing

Resolved

This incident has been resolved.
Posted Apr 21, 2023 - 11:40 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 21, 2023 - 11:02 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 21, 2023 - 10:50 CEST

Update

We are continuing to investigate this issue.
Posted Apr 21, 2023 - 10:28 CEST

Investigating

We are currently experiencing a malfunction in the creation of new users and accounts. Sorry for the inconvenience.
Posted Apr 21, 2023 - 08:40 CEST
This incident affected: Account and billing service.