Users may experience a delay while creating a transaction

Incident Report for Signhost Verified Signing

Resolved

Our system is remaining stable, faulty traffic has been blocked or rerouted succesfully and won't impact our systems in the future. We have improved our protocols to prevent or minimize intermittent behaviour in the future in similar situations.

Posted Oct 31, 2022 - 12:02 CET

Monitoring

Creating transactions is possible again. We are monitoring the situation and high faulty traffic flows.

Posted Oct 31, 2022 - 11:18 CET

Update

We see a very large amount of faulty traffic coming into our systems. We have identified the sources and are looking to rerout or block this as soon as possible.

Posted Oct 31, 2022 - 11:11 CET

Identified

While users are creating a transaction they may experience a delay and get the gateway timeout error message.

Posted Oct 31, 2022 - 11:10 CET

This incident affected: API and Portal.