ID Proof - ID validation fails to start in Signhost Android app

Incident Report for Signhost Verified Signing

Resolved

A fix has been released to the Google app store and the deeplink problem is solved. Updating the Android app lets users finish identification.

Posted Apr 13, 2026 - 12:35 CEST

Identified

Some customers may experience issues starting ID validation in the Signhost app on Android devices.
Instead of launching the ID validation flow, users are prompted to log in.

Our team is working on a fix and we will provide further updates as progress is made.

Our signing services are not affected.

Posted Apr 10, 2026 - 15:29 CEST

This incident affected: ID Proof and Signhost App.