A fix has been implemented and we are monitoring the results.
Posted Jan 22, 2020 - 16:51 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 22, 2020 - 16:19 CET
Investigating
Our signing infrastructure is running behind causing a backlog of transactions. This can cause a transaction to remain longer in the processing state. No data has been lost and the system should catch up shortly.