Data Processing Delays - Direct transaction flows affected

Incident Report for Signhost Verified Signing

Resolved

This incident has been resolved.
Posted Jan 22, 2020 - 17:03 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 22, 2020 - 16:51 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 22, 2020 - 16:19 CET

Investigating

Our signing infrastructure is running behind causing a backlog of transactions. This can cause a transaction to remain longer in the processing state. No data has been lost and the system should catch up shortly.
Posted Jan 22, 2020 - 16:08 CET
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