Partial outage custom e-mail server

Incident Report for Signhost Verified Signing

Resolved

Our mail provider resolved the issue.

Posted Dec 15, 2021 - 17:45 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 15, 2021 - 17:12 CET

Update

We are continuing to work on a fix for this issue.

Posted Dec 15, 2021 - 17:04 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 15, 2021 - 17:03 CET

Investigating

Currently we're investigating an issue with our custom mail domain provider. Messages are queued and not lost.
Our default email provider is not affected.

Posted Dec 15, 2021 - 16:48 CET

This incident affected: External services (Mail service).