Partial outage custom e-mail server

Incident Report for Signhost Verified Signing

Resolved

Our mail provider resolved the issue.
Posted Dec 15, 2021 - 17:45 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 15, 2021 - 17:12 CET

Update

We are continuing to work on a fix for this issue.
Posted Dec 15, 2021 - 17:04 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 15, 2021 - 17:03 CET

Investigating

Currently we're investigating an issue with our custom mail domain provider. Messages are queued and not lost.
Our default email provider is not affected.
Posted Dec 15, 2021 - 16:48 CET
This incident affected: External services (Mail service).
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