SMS delivery delays

Incident Report for Evidos trust services

Resolved

This incident has been resolved.

Posted May 27, 2021 - 17:20 CEST

Monitoring

A fix has been implemented by Messagebird, we see messages arriving again.

Posted May 27, 2021 - 17:16 CEST

Investigating

Our partner Messagebird is investigating an issue with SMS delivery.

Posted May 27, 2021 - 17:11 CEST

This incident affected: ⮑ External verifications (Phonenumber / SMS).