Api requests and transactions returning an error

Incident Report for Signhost Verified Signing

Resolved

The fix is holding and the incident has been resolved.

Posted Apr 16, 2024 - 17:38 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 16, 2024 - 17:26 CEST

Investigating

In a small percentage of transactions we see our system timing out on request response since 15:40 CET, and then returning an error 500. We have implemented a fix and are monitoring if this holds.

Posted Apr 16, 2024 - 17:25 CEST

This incident affected: API and Portal.