Delays on transaction processing

Incident Report for Signhost Verified Signing

Resolved

Our webhosting party is fully back online. We see transactions being processed as usual the last 20 minutes.

Posted Oct 14, 2020 - 10:31 CEST

Monitoring

Our webhosting partner have restarted their services, our solution is back online. We are monitoring this fix to assure that things stay operational, our customers can create transactions again.

Posted Oct 14, 2020 - 10:02 CEST

Update

Our webhosting party is experiencing downtime, which is causing the delays. We are in close contact with them about this issue.

Posted Oct 14, 2020 - 09:51 CEST

Investigating

We are investigating delays with the creation of transactions for signhost.

Posted Oct 14, 2020 - 09:34 CEST

This incident affected: API and Portal.