Itsme® incident affecting Authentication and Signing

Incident Report for Signhost, the Entrust Workflow Signing Service

Resolved

The services are back up running.

Posted May 11, 2021 - 10:27 CEST

Monitoring

The services are back up running but we still see some instability for some partners.
Belgian Mobile ID keeps on working to get it fully restored.

Posted May 11, 2021 - 09:57 CEST

Investigating

Belgian Mobile ID is currently experiencing a technical issue affecting itsme® Authentication and Signing.
They're investigating the cause and will provide an update as soon as they have more detail.

Posted May 11, 2021 - 09:22 CEST

This incident affected: ⮑ External verifications (itsme sign (qualified signature), itsme Identification).