Verification method ZealiD is currently not working

Incident Report for Signhost, the Entrust Workflow Signing Service

Resolved

The problem has been fixed and cookies for zeal sessions work again. Zeal signing works for all clients.

Posted Apr 19, 2023 - 17:49 CEST

Identified

The issue is identified, and is limited to about 25% of zealid using customers and is related to a cookie that cannot be processed. We are working hard on a quick fix.

Posted Apr 19, 2023 - 15:33 CEST

Investigating

We are currently investigating this issue.

Posted Apr 19, 2023 - 13:56 CEST

This incident affected: ⮑ External verifications (ZealiD Qualified).