Creation of transactions sometimes failing due to timeout / error 500

Incident Report for Signhost Verified Signing

Resolved

This incident has been resolved.
Posted Aug 20, 2019 - 15:56 CEST

Update

Initial delays are resolved we are however still investigating the issue for further details.
Posted Aug 20, 2019 - 15:29 CEST

Monitoring

An issue was identified with on of our backend processen and have been restored.
Posted Aug 20, 2019 - 14:14 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 20, 2019 - 13:33 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 20, 2019 - 12:31 CEST

Investigating

We are currently investigating this issue.
Posted Aug 20, 2019 - 12:22 CEST
This incident affected: API.
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