Creation of transactions sometimes failing due to timeout / error 500

Incident Report for Evidos trust services

Resolved

This incident has been resolved.

Posted Aug 20, 2019 - 15:56 CEST

Update

Initial delays are resolved we are however still investigating the issue for further details.

Posted Aug 20, 2019 - 15:29 CEST

Monitoring

An issue was identified with on of our backend processen and have been restored.

Posted Aug 20, 2019 - 14:14 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 20, 2019 - 13:33 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 20, 2019 - 12:31 CEST

Investigating

We are currently investigating this issue.

Posted Aug 20, 2019 - 12:22 CEST

This incident affected: API.