Issues with creating transactions in webportal using Onfido verification

Incident Report for Signhost Verified Signing

Resolved

This incident has been resolved.
Posted Nov 25, 2025 - 13:12 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 25, 2025 - 13:10 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 25, 2025 - 13:07 CET

Investigating

We are currently investigating this issue.
Posted Nov 25, 2025 - 11:33 CET
This incident affected: ⮑ External verifications (IDV Sign (Onfido)).