Unable to sign transactions

Incident Report for Evidos trust services

Resolved

We saw a very quick rise of requests. We redirected the traffic and restored viewer functionality and signing proceeds as expected.

Posted Jan 30, 2023 - 15:23 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 30, 2023 - 14:56 CET

Investigating

We are aware of issues when opening the signing link. Signers are not able to sign.

Transaction creation does still work.

Posted Jan 30, 2023 - 14:46 CET

This incident affected: UI / View.